You can check the status of your orders in 'My Orders' in your account www.october.es . If you are not registered, you will have the order information in the email with which you made the purchase.
Also, as soon as your order leaves our warehouses, we will send you an email.
If the estimated delivery time has passed and you still have not received your purchase. Check the status of the order in 'My orders' in your account www.october.es . If you are not registered, access the 'Orders' section and enter your email and your order number.
You can also see the status of the shipment by entering the tracking number on the website of the transport agency es.asmred.com or by calling our customer service. (Tel. 910753157 - 961287246 )
During sales and promotions the delivery time may be longer than usual.
If you have not received all the items you purchased, check the email with which you made the purchase. If you have not received any email, contact ' Customer Service ' and we will give you an answer as soon as possible.